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Frequently Asked Questions

Q: What are some signs in my personal or business life that indicate I may need counseling?
A: Some of the signs indicating you may need counseling include: ongoing struggles that cannot be resolved personally; overall quality of life suffering; and a lack of advancement and/or significant progress in your professional and personal life.

Q: If I am unsure whether or not I need a counselor, should I check with a therapist regarding counseling? If so, why?
A: Therapist can provide you with the risks and benefits associated with counseling. They may also give you insight on ways to improve your quality of life.

Q: If I need to begin therapy, how long will the process take and how much will it cost?
A: The length and cost of therapy depends on the issues to be addressed in therapy, the treatment goals set for you by a therapist, and the amount of time it takes to achieve those goals.

Q: Based on the issue(s) I am having, should I seek a specialist or will general counseling work?
A: The type of counseling you need is dependent on the degree in which you are being affected by your issue(s).

Q: If the therapist is unable to help me, will he/she refer me to someone else?
A: Yes, ITC will make every effort to provide you with a referral to someone who can better assist you.

Q: Are the ITC therapists licensed?
A: Yes, ITC therapists are licensed. We could not provide counseling services without licensure.

Q: Is depression hereditary?
A: Research indicates depression may be hereditary in some situations. Life stressors, loss of loved ones, difficult life transitions, poor body image, and low self esteem may trigger symptoms of depression. Dealing with multiple medical issues related to obesity and the stigma related to obesity may also be a trigger.

Q: I am embarrassed to call or see a therapist. What should I do?
A: Everyone needs to talk to someone who is not in their immediate support circle. One role of the therapist is to give non-judgment insight into your situation. We know making the call to us is your first step to reaching your full potential.

Q: Is my identity kept confidential?
A: Your identity is kept totally confidential. Our Code of Ethics, as well as our values, ensures confidentiality. However, there are safety measures put in place by state and federal law to ensure safety to yourself and others. In circumstances where there is a life threatening concern or a threat to others (i.e. suicidal or homicidal tendencies), we will disclose your protected health information to the person in danger and to mental health and medical personnel.

Q: How long do I have to wait to get an appointment?
A: ITC’s goal is to provide a two day turn-around for scheduling appointments. We set our hours to meet our client’s needs. Therefore, we work evenings and some weekends.